This Agreement has been drawn up under the following conditions pursuant to the Regulation on Procedure and Principles of Performance of Distance Sales Agreement that was published in the Official Gazette number: 25137 dated 13.06.2003 which regulation stipulates the signing of agreements in relation to the sales made over the internet.
This Agreement fixes the rights and liabilities of the parties in respect of the sale and delivery of the product, the particulars and purchase price of which have been specified, sold by the SELLER to the BUYER, pursuant to Law No 4077 on Protection of Consumers and the provisions of the Regulation on Principles and Procedures for the Performance of Distance Sales.
Title: Layella Elektronik Hizmetler Pazarlama ve Ticaret Ltd Şti.
Telephone : +90 444 1449 ext 5
Email : firstname.lastname@example.org
The quality, type, the number, brand/ model, colour and purchase price of the product are as specified in the email.
4.1 - The BUYER hereby acknowledges that s/he has read and been informed about the ordered product or the basic features of the product, sales price and payments terms as specified under clause 3, and all the preliminary information regarding the delivery, and that s/he has given the required confirmation electronically.
4.2 - The product or products are delivered to the BUYER or to the person/organization at the given address within the period specified in the preliminary information depending on the distance to the BUYER’s residential place for each product provided that such period does not exceed the legal period of 30 days. Such period may be extended for a maximum 10 days provided that the BUYER is notified beforehand.
4.3 - If the product will be delivered to a person / organization other than the BUYER, the SELLER shall not be held responsible for such person / organisation’s non-acceptance of the delivery.
4.4 - The SELLER shall be responsible for the delivery of the product which must be in good condition, complete and in conformity with the particulars specified in the order.
4.5 - This Agreement should be agreed by the BUYER and the cost of product should be paid for by the payment method preferred by the BUYER for the purpose of the delivery of the product that is the subject matter of the Agreement. If the cost of product is not paid for any reason or if the payment is cancelled in the bank records, the SELLER shall be deemed released from the responsibility to deliver the product.
4.6- If, after the delivery of the product, the cost of product is paid to the SELLER by the related bank or financial organization due to the use of BUYER’s credit card by unauthorized people unrightfully or illegally without any fault on the part of the BUYER, the product must be sent to the SELLER’s contact address/es within 3 days provided that the product has been delivered to the BUYER. In such a case, the shipping costs shall be paid by the BUYER.
4.7- If the SELLER fails to deliver the product within the given period due to acts of god or extraordinary conditions such as weather conditions, interruption of transportation that impede shipment, the SELLER shall then have to inform the BUYER. In such a case, the BUYER may either ask for cancellation of the order, replacement of the subject matter product with its equivalence, and / or postponement of delivery until such restricting conditions are eliminated. In case of cancellation of the order, the money paid by the BUYER will be refunded in full within 10 days.
4.8- If the products that have been sold are defective or broken, then such products may be sent to the SELLER’s contact addresses for the required repair under the guarantee conditions, and in such a case the shipping costs will be covered by the SELLER.
4.9- This Agreement shall become effective after having been approved by the BUYER.
The BUYER has the right to withdraw from the purchase within (7) days of delivery of the product to the buyer or person/ organisation at the designated address. In order to use the right to withdraw from the purchase, the SELLER should be notified via fax, email or telephone within the given period, and within the framework of the provisions regarding the product, the product must not have been used. A product that has been used cannot be returned.
In the event that such right is exercised, a copy of the courier delivery notice proving that the product delivered to a 3rd party or the BUYER, has been sent to the SELLER’s contact addresses, an original copy of the invoice, box, package together with its standard accessories, if any, should be returned without any missing item. Otherwise, such return will not be accepted.
The cost of such product will be refunded to the BUYER within 7 days of receipt of the documents. If the original copy of the invoice is not sent, the return of the product will not be accepted.The cost of products for which invoices have been made in companies’ names will be refunded to your card within 7 days of our receipt of the return invoice.
The shipping cost of the product that has been returned by means of withdrawal right will be settled by the BUYER. The withdrawal right cannot be used in case of products made or changed upon consumers’ special requests or tailor-made products. The Consumer Arbitration Committee and the Consumer Courts in the residential place of the SELLER shall have jurisdiction relating to the performance of this agreement up to the value declared by the Ministry of Industry and Commerce.
Upon finalization of the order, the BUYER shall be deemed to have agreed to all conditions of this Agreement.